Straight answers to the questions owners ask us most. If yours is not here, just ask. A real person will get back to you.
THE BASICS
How Kairos works
01
Do I have to use AI to answer my phone?
No. AI call answering is optional and only part of Kairos Complete. Many businesses use Kairos Core for organization, missed-call texts, booking, follow-ups and reviews, and keep answering their own phones.
02
Will this replace my staff?
No. Kairos takes repetitive tasks off your team’s plate, like reminders and follow-ups. Your people keep the conversations and relationships.
03
Will my customers know when a message is automated?
We do not set anything up to pretend to be a person. Automated texts come from your business, and the optional AI call assistant does not claim to be human. Important conversations go to a real person.
04
Is every system built from scratch?
No, and that is a good thing. Every setup starts from a foundation we have already built and tested, then we tailor it to your services, hours, team and tone.
05
What do I need to get started?
A short questionnaire, access to your calendar, and a business phone number for texting. Some features, like business texting, need a registration that we help you with.
CONTROL AND DATA
You stay in charge
06
Can I see and change what goes out?
Yes. You review every message before launch, and you can ask for changes any time.
07
Who can see my customer data?
You and the Kairos team working on your account. We do not sell or rent your information. See our Privacy Policy for details.
PACKAGES AND BILLING
Plans and costs
08
What do the packages cost?
Kairos Core is $775 per month. Kairos Complete is $1,475 per month and adds the optional AI call assistant, call summaries, advanced follow-ups, weekly reports and priority support.
09
Are there other costs?
Some usage, such as phone minutes and text messages, can carry pass-through costs. We explain them before you start, so there are no surprises.
10
Can I switch packages later?
Yes. You can move between Core and Complete. We will confirm what changes and when it takes effect before anything is switched.
11
What are the contract terms?
We walk you through the terms before you sign. You can also read our Terms & Conditions.
EXPECTATIONS
What to expect
12
How soon will I see a difference?
Missed-call texts, booking and follow-ups start working as soon as they are switched on. Bigger results depend on your call volume, services and follow-through, so we look at your reports with you instead of making promises.
13
What if something sounds wrong?
Send us the message and tell us what you would have said. We will fix it.
✦ Still deciding?
The easiest way to find out if Kairos fits is a 30-minute conversation with Carter. Book a time here. If Kairos is not right for you, we will say so.
✦ ✦ ✦
Questions? Email carter@mykairos.agency or call or text (909) 301-0845. A real person reads every message.
KAIROS AI